a. Facility to create Request Category & Sub-Category.
b. Comprehensive Work Flow can be mapped with multiple Request Categories.
c. Employee can submit Request / Concern / Queries online related to their issues to HR / PAYROLL / ADMIN / IT / ACCOUNTS or Any other matter.
d. Transaction can be review & will be escalated to respective department.
e. Respective Team will respond to request.
f. Detail Transaction Log report can be generated as per selection.
g. Sign-off will be available & initiator will provide confirmation on transaction closure.